We are committed to delivering your order in a timely and secure manner. Please review our shipping policy below:
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Times
Delivery times may vary depending on your location:
- Domestic shipping: 3–7 business days
- International shipping: 7–21 business days
Please note that delays may occur due to customs, holidays, or unforeseen circumstances.
Shipping Costs
Shipping fees are calculated at checkout based on your location and the selected shipping method. Occasionally, we may offer free shipping promotions.
Order Tracking
Once your order has been shipped, if you choose the "tracking option", you will receive a tracking number via email, allowing you to monitor your delivery status in real time.
Customs and Duties
For international orders, customs fees, import duties, and taxes may apply. These charges are the responsibility of the customer.
Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact us at [email protected]. We will do our best to resolve the issue as quickly as possible.